We have created a Frequently Asked Questions section within the ‘Blackboard Learn Upgrade Centre’, on which all members of staff with Blackboard Learn accounts are enrolled.
This mainly deals with issues that came up while training SISCM staff, and will continue to develop and evolve as more questions are asked and more tips and tricks discovered! When you have logged into Blackboard Learn, go into the Upgrade Centre, and then click the ‘Known Issues FAQ’ link on the left hand side. Click the link that comes up, and you’ll see a right-hand menu with plenty of questions, alphabetised by the key topic/tool with which they deal. Thanks go to Alastair Gemmill who put a lot of this together.
Additionally, I have nearly finished setting up an equivalent of the Upgrade Centre for students, which will provide SISCM students (and, later on, all students) with guides to Blackboard Learn, and also include an FAQ section. Watch this space!